Website Terms & Conditions
Last updated: 22 August 2026
Welcome to Underground Network.
These Terms & Conditions apply to your use of undergroundnetwork.com.au and purchases made through our online store.
By using this website or placing an order, you agree to these Terms & Conditions.
About Underground Network
Underground Network supplies mycology equipment, laboratory supplies, cultivation products, cultures and related products and educational information.
We are based in Western Australia, Australia.
Product Information
We make reasonable efforts to ensure product descriptions, photographs, specifications and other information are accurate.
Product appearance, packaging and presentation may occasionally vary from photographs shown on the website without materially changing the product.
Prices
Prices are displayed in Australian dollars unless otherwise stated.
Prices, promotions and product availability may change from time to time.
The price applicable to an order is the price presented when the order is placed, subject to correction of genuine errors and applicable law.
Orders
Submitting an order does not necessarily constitute final acceptance of that order.
We may need to cancel or decline an order where, for example:
- an item is unavailable
- incorrect pricing or product information has been displayed
- payment cannot be verified
- we reasonably suspect fraud or misuse
- fulfilment would breach applicable law
Where payment has already been received for an order we cannot fulfil, an appropriate refund will be arranged.
Product Availability
Stock levels may change quickly.
Placing an item in your cart does not reserve that item. Products are subject to availability until the order has been accepted and processed.
Cultures and Biological Products
Where we sell mushroom cultures or other biological materials, customers are responsible for ensuring that their purchase, possession and intended use comply with laws and regulations applicable to them.
Products must not be used for unlawful purposes.
Unless expressly stated otherwise, biological products may naturally exhibit variation. Storage, handling, contamination control and environmental conditions after delivery can materially affect their performance.
Nothing in these terms excludes rights or remedies available under the Australian Consumer Law.
Educational Information
Articles, cultivation guides, product instructions and other information published by Underground Network are provided for general educational purposes.
Results can vary according to technique, equipment, environmental conditions, materials and other factors.
Customers remain responsible for determining whether a product or method is suitable for their circumstances.
Intellectual Property
Unless otherwise indicated, the Underground Network name, branding, graphics, photographs, written material, website design and original content are owned by or licensed to Underground Network.
Content may not be reproduced, republished, distributed or commercially exploited without permission, except where permitted by law.
Promotions and Discount Codes
Promotional offers may be subject to specific conditions, expiry dates, stock availability and exclusions.
Unless otherwise stated, discount codes cannot be exchanged for cash and may not be combined with other promotions.
Website Availability
We aim to keep our website accurate, secure and available, but cannot guarantee uninterrupted or error-free operation.
We may modify, suspend or update parts of the website when reasonably necessary.
Limitation of Liability
To the extent permitted by law, Underground Network is not responsible for loss caused by misuse of products, failure to follow instructions, unsuitable storage or handling, or use of products for purposes for which they were not intended.
Nothing in these Terms & Conditions excludes, restricts or modifies rights, guarantees or remedies that cannot legally be excluded, including rights under the Australian Consumer Law.
Privacy
Personal information is handled in accordance with our Privacy Policy.
Shipping and Returns
Orders, deliveries, returns and refunds are also subject to our Shipping & Returns Policy.
Changes to These Terms
We may update these Terms & Conditions when necessary. The current version will be published on this website.
Governing Law
These Terms & Conditions are governed by the laws applicable in Western Australia, Australia, subject to any rights or protections that apply under Australian law.
Contact
For questions about an order or these terms, please contact Underground Network through our website, whatsapp or sms 0452 169 669.
Underground Network
Western Australia, Australia
undergroundnetwork.com.au